Get forever access of the 60-min replay and slides from this class, where a business development professional with over 10 years experience talks us through key components of customer service:

1. First impressions
2. Knowing your customer
3. Handling complaints
4. Satisfying your customer
5. Why it all matters

NOTE: You will first get a download file named 'READ THIS FIRST'. Please read this download first and save it. It has details on how to access the class.

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